Privacy Policy

1. Information I collect

Depending on how you interact with Personal Prof, I may collect:

When you contact me or book a consultation:

• your name
• email address
• information you choose to provide about your program, studies, writing, or communication needs
• your responses to consultation or intake questions
• appointment details

When you become a coaching client:

• assignments, drafts, and other materials you provide for review
• feedback and notes relating to your coaching sessions
• information necessary to administer your coaching plan

When you make a payment:

• information necessary to confirm receipt of your Interac e-Transfer payment

Personal Prof does not collect or store your credit card, debit card, or online banking credentials. Payments are currently accepted by Interac e-Transfer only.

I aim to collect only information that is reasonably necessary to provide and administer my services.

2. How I use your information

I use your information to:

• respond to inquiries and schedule consultations;
• determine whether Personal Prof is an appropriate service for your needs;
• provide writing, editing, presentation, and communications coaching;
• review and provide feedback on materials you submit;
• communicate with you about your coaching sessions and account;
• process and confirm payments;
• maintain appropriate business and financial records; and
• comply with legal or other obligations where required.

I will not sell your personal information or use your information for unrelated marketing purposes.

I will not use your assignment, writing, or other academic materials as examples in my teaching, marketing, social media, or other public materials without your explicit permission.

3. Services I use

Personal Prof uses third-party services to help operate the business. Depending on how you interact with Personal Prof, these may include:

• Google, including Google Calendar, Google Drive, Google Meet, and related services, for scheduling consultations, business administration, document storage, and online meetings;
• GoDaddy, for domain and/or email services; and
• Interac, for payment processing.

These providers may process or store information on servers located outside Canada and are subject to their own privacy policies and terms.

Personal Prof uses these services only as reasonably necessary to operate the business and provide services to clients.

4. Your academic work

Your assignments and other materials are treated as confidential client materials.

When you send me a draft or assignment for review, I may:

• store the original document in my business Google Drive;
• download a copy to my computer for editing in Microsoft Word using Track Changes or other editing tools;
• make notes or comments as part of providing your coaching; and
• return a marked-up version of your work to you.

I do not submit, publish, distribute, or otherwise share your academic work with other people.

I also do not use your work to train an AI system or provide it to an AI service for analysis unless you have specifically agreed to that use.

5. How long I keep your information

I retain client information only for as long as it is reasonably necessary for the purposes for which it was collected, or as required for legal, accounting, or other legitimate business purposes.

Student assignments, drafts, and other working materials will ordinarily be deleted within 30 days of the student's final coaching session.

Certain administrative or financial records may need to be retained for longer periods to meet legal or accounting obligations.

If you request access to your information or raise a privacy concern, I may retain relevant information for as long as reasonably necessary to address the request or resolve the matter.

6. How I protect your information

I take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, disclosure, copying, or modification.

These measures include using password-protected accounts and devices, limiting access to client information, and using established third-party platforms with appropriate security measures.

No method of electronic transmission or storage is completely secure, however, and I cannot guarantee absolute security.

7. Your privacy rights

You may contact me to:

• ask what personal information I hold about you;
• request access to your information;
• ask that inaccurate information be corrected;
• ask questions about how your information is collected, used, or disclosed;
• withdraw consent to certain uses of your information, subject to legal or contractual limitations; or
• raise a concern about my privacy practices.

I will respond to reasonable privacy requests within the time required by applicable law.

8. Students under 18

Personal Prof primarily works with post-secondary students and older high-school students preparing for university.

Students under 18 may use Personal Prof with the involvement and consent of a parent or legal guardian where appropriate. For younger students who may not be able to provide meaningful consent themselves, I will seek consent from a parent or guardian.

9. Changes to this policy

I may update this Privacy Policy from time to time as Personal Prof's services, technology, or privacy practices change.

The most current version will always be posted on this website, with the date of the most recent update shown at the top of the policy.

If a significant change affects how your personal information is collected, used, or disclosed, I will provide notice and obtain additional consent where required.

10. Contact

If you have questions about this Privacy Policy or Personal Prof's privacy practices, please contact:

If you have a privacy concern that you believe I have not adequately addressed, you may also contact the Office of the Privacy Commissioner of Canada.